Who We Are  

At Lindt, we are a global fast-growing consumer goods company, enchanting the world with premium chocolate. We are driven by our passion for excellence and go the extra mile ensuring that every Lindt experience is nothing short of exceptional. Our collective efforts are geared towards making a positive impact, not only in the world of premium chocolate but also in the lives of our employees, customers, and communities. Our company embraces a culture defined by the core values of Excellence, Innovation, Entrepreneurship, Responsibility, and Collaboration, fostering a dynamic and collaborative environment where these principles drive our success.

Position Purpose:

This position is responsible for providing administrative support to the Vice President, Retail and the Retail Marketing team. This includes serving as a liaison between the corporate office and the Retail division and other Lindt departments. This person also is managing project-related work across the Retail Marketing team, such as product development, promotions and communication as well as visual merchandising.

This is a hybrid role that requires three days per week in our Stratham, NH corporate office.

Essential Job Functions & Responsibilities:

Administrative Support

• Support Retail leadership team in administrative matters, such as agenda and calendar management, travel arrangements and expense processing.
• Event planning and management of Retail Events, including but not limited to the reservation of conference rooms, making travel arrangements, coordinating department gatherings, monthly birthdays, and offsite team building activities.
• Support Retail team with technical issues, system training, printer/fax issues, etc. Manage and order all office supply needs for the retail division
• Assist with new employee on-boarding, set up, and acclimation for all new Retail employees.

Reporting

• Partner with the Retail leadership team to track and manage the Retail budgets and key Lindt policies (i.e. Travel) relating to the processing of expenses to ensuring maximum cost efficiencies. Ensure the timely communication and resolution of identified discrepancies.

Operations Support

• Assist all member of the Retail Operations team with daily tasks, project management and reporting as needed.
• Primary admin for Opterus, the store communication platform.
• Manages alarm codes for store personnel and insta key database for all stores.
• Oversees financial recordkeeping process for stores.
• Manages Liveboard (mystery shops) database, provides reporting as needed.
• Manages store permitting for health, food safety and fire alarms.

Image of Lindt

• This position supports the organization’s mission, vision and values by exhibiting behaviors such as teamwork,
• respect, commitment to the community, and accountability.
• Act as a liaison with other departments and outside agencies, including high level staff such as CEO’s and
• Maintain clear communication and meet high standard of satisfaction with all customers of the Retail
• organization of Lindt & Sprungli.
• Respond to regularly requested information from a diverse group of important external and internal callers and visitors in a timely and professional manner.

Qualifications & Requirements:

Skills & Knowledge:

• Proficiency with Microsoft Office Suite, PowerPoint
• Excellent organizational, interpersonal, and independent problem solving skills
• Excellent written and verbal communication skills
• Experience in Adobe Creative Suite (e.g. Photoshop), a Plus
• Experience in Marketing (e.g. product development, communication), a Plus
• 1-2 years of administrative or marketing experience

Education:

• High School Degree required, Bachelor's degree preferred

Other Requirements:

Total Rewards:

Compensation Range: $23 -$29 an hour

Lindt USA’s salary range reflects market rates based on our size, revenue, and location. Starting pay is determined using a wide range of factors including, but not limited to, job-related skills, knowledge, and experience as well as market conditions. A bonus and/or long-term incentive may be included as part of this compensation package.

Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well.

If you are looking to join a winning team and fast-track your career, contact us!

Join us on our journey of excellence, impact, and growth #LifeAtLindt