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Executive Profiles

In a company with countless friendly faces, these are a few that you’re sure to see when you start a new career at Lindt (USA). Our senior leadership team is dedicated to not only ensuring Lindt’s continued success as leading provider of premium chocolate, but also to cultivating a welcoming environment for fellow teammates to learn and grow.

Ana Dominguez

President & CEO

As a strategic, values-driven CEO, Ana will continue to expand Lindt’s position as the undisputed leader in the US premium chocolate segment.

Ana started her journey at Lindt in 2019 as President & CEO of Lindt Canada, and three years later promoted to President & CEO of Lindt (USA). Before joining Lindt, Ana amassed an impressive array of achievements with international giants Procter & Gamble, SC Johnson, and Campbell’s Soup Company. She earned her MBA in International Business from the Schiller International University in France. In her free time Ana enjoys hiking, reading, dancing, and spending time with her husband and two sons. Her preference for dark rich chocolate makes her favorite Lindt product the delicious EXCELLENCE Sea Salt bar.

Steffen Haydt


Steffen leads essential support functions at Lindt (USA) that include Finance, Procurement, Demand Planning, Business Solutions and Information Technology. Through his strategic and empowering approach, he and his team operate as true business partners by providing support and insight to all areas of the company.

Steffen began his career with Lindt in 2016 after holding the role of CFO for a Global Dairy organization. He holds an MBA from the University of Economics and Politics in Hamburg, Germany. In his downtime he enjoys visiting the local seacoast beaches with his wife, son and daughter. Steffen’s favorite Lindt product is the LINDOR 60% truffle because of it’s hard, yet delicate shell and smooth dark chocolate filling.

Lisa Cloutier

Vice President, Human Resources

Lisa and her team partner with our business leaders to create a values-driven, people-first culture. They are focused on enhancing the employee experience, and hiring passionate, talented people who want to personally and professionally thrive.

Lisa began her career with Lindt in 1999 as a Senior Human Resources Business Partner and was later promoted to a Director role before becoming the VP in 2007. She holds her Master’s degree in HR Management from Lesley University in Cambridge, Massachusetts. Lisa enjoys skiing, boating and traveling with her husband and three daughters. Her favorite personal indulgence is the full-bodied dark EXCELLENCE Sea Salt bar with its notes of dried fruit, spice, and licorice.

Melissa Mendoza

Vice President, Marketing

Melissa is the head of Marketing, here at Lindt USA, leading the brand and creative teams. Melissa’s cross-functional leadership skills allow her to drive high-performing teams who are results-oriented and focused on generating consumer demand. Her expertise lies in holistic brand-building, strategic thinking, and innovation based on deep consumer insights and staying updated on market and cultural trends.

Melissa joined the team in 2023, bringing a wealth of marketing leadership from her work within the fast-moving consumer packaged goods industry, including roles at Colgate-Palmolive and Campbell Soup Company. Melissa holds a Bachelor of Business Administration from the Schulich School of Business at York University (CA). Melissa, a nature enthusiast who enjoys walking her dog, reading, and spending time with her husband and two sons, has a favorite Lindt product the CLASSIC RECIPE Hazelnut Milk Chocolate bar.

Aparna Kothapalli

Vice President, Research & Development, Quality and Consumer Services

At Lindt USA, Aparna oversees the teams responsible for research and development, quality assurance, and consumer services. The team is dedicated to innovation, strengthening Lindt USA's trusted service division while introducing new goods, recipes, initiatives, and procedures.

Having joined the Lindt USA team in 2023, Aparna brings several years of CPG experience working on innovation of major multi-billion global brands at Kraft Heinz and General Mills. During her tenure there, she established innovative R&D/quality processes, driven by a commitment to meeting the evolving needs of the customer. Aparna holds a Ph.D. in Food Science from Purdue University. In her free time, Aparna enjoys being with her family and outdoor activities such as walking and gardening. The LINDOR milk truffles are Aparna’s favorite Lindt product.

James Waller

Vice President, Sales

James leads our dynamic team of Sales professionals in the Stratham, NH Corporate Office and locations across the US. With expertise in Sales, Category Management and Shopper Marketing, this talented group is instrumental to Lindt’s growth and continued success.

James began his Lindt career in 2013 as Sales Director for the UK, before being promoted to his current role in 2021. Prior to Lindt, he gained valuable experience with Accenture, Danone and Unilever. James holds a Bachelor’s degree in Commerce from the University of Birmingham (UK). He loves spending family time with his wife and 2 young daughters, while also enjoying outdoor sports activities such as playing soccer, running, swimming and cycling. James notes that his favorite Lindt product is the GOLD Bar with hazelnuts.

Davide Nicò

Vice President, Operations

Davide oversees all aspects of the Lindt (USA) Manufacturing, Warehouse Operations, Engineering, Production Planning, and New Product Development. Using LEAN approaches in tandem with strong partnerships with our US and European colleagues, his team has created a best-in-class organization committed to operational excellence.

Davide began his career with Lindt in 2001, and has held various senior leadership roles within Lindt Italy, Lindt International and Caffarel before being promoted to his current role here in the US. He holds a Bachelor’s degree in Industrial Engineering from the Carlo Cattaneo University in Castellanza, Italy. Davide really enjoys reading, playing his guitar and outdoor activities with his wife and two children. His favorite Lindt product is the CLASSIC RECIPE Milk Chocolate bar.

Patrick Diggelmann

Vice President, Retail, eCommerce and B2B

Patrick leads a team who is committed to delight the consumer wherever they shop for Lindt products. With a passion for high quality, premium products, they ensure our consumers have an amazing experience whether it’s in our retail stores, online e-shop or working with the Corporate Gifting team.

Patrick began his career at Lindt in 2011 as the Chief Financial Officer at the UK subsidiary, before his promotion to the Country Manager role at Lindt Brazil in 2014. Patrick holds his PhD in Finance and Risk Management from the University of Zurich. He enjoys spending time with his wife and daughter, and is an enthusiastic “foodie” who takes full advantage of Portsmouth's great restaurant scene. With a love for the delicate shell and smooth melting center, Patrick’s favorite Lindt product is the milk chocolate LINDOR truffle.

Sarah Keller

Vice President, North American Sustainability

Sarah is providing guidance to the North American Lindt & Sprüngli companies to implement the Lindt & Sprüngli Sustainability plan and supporting regional cross functional teams to embed sustainability in all key business processes & decisions.

Through her passion for this work and commitment for a better tomorrow, Sarah will drive transformational change focusing on the areas that have the highest impact on the environment, society and economy.

Sarah began her career with Lindt (USA) in 2009 as the Senior Director of R&D/QA, was later promoted to VP R&D/QA and transferred end of 2023 to the new VP North American Sustainability position. She holds a Master of Science degree from the Technical University in Zurich. Sarah and her husband love traveling with their two sons and participating in various outdoor activities such as skiing and hiking the local trails. When looking for a quick pick me up during the day, Sarah chooses a Mozart Kugel with the delicious marzipan and chocolate cream filling.

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