Position Purpose

This individual is responsible for supporting the B2B team with all aspects of order processing and customer service needs. 

This is a hybrid role in our Stratham, NH office.

Responsibilities:

• Support the B2B team with any requests such as communicating with customers regarding product
  information
• Provide order acknowledgments and quoting to customers with sales approval
• Collect payment information as needed
• Process orders in system
• Work with outside vendors for customization options as requested
• Work with Fulfillment team to provide customer information as needed
• Provide customer fed ex tracking info as well as paid receipt information

Qualifications:

Experience:

• Work in an office environment and preferably customer service, order entry is preferred

Skills & Knowledge: 

• Intermediate level in MS Office – Excel, Word, Outlook background
• Salesforce experience is a plus
• Strong verbal and written communication skills
• Ability to learn new systems with ease
• Detail oriented, able to multi task and follow through on all tasks

Total Rewards:

Compensation Range: $22.00 - $25.00 an hour

Lindt USA’s salary range reflects market rates based on our size, revenue, and location. Starting pay is determined using a wide range of factors including, but not limited to, job-related skills, knowledge, and experience as well as market conditions. A bonus and/or long-term incentive may be included as part of this compensation package.

Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well.

If you are looking to join a winning team and fast-track your career, contact us!

Join us on our journey of excellence, impact, and growth #LifeAtLindt