As a Retail employee at Lindt USA, you will be joining more than a company – you will be joining a team that truly believes in you and your abilities to create a positive and engaging in-store experience for our customers. With 68+ wholly-owned Lindt Chocolate Shops in the U.S., our retail teams play an integral part in delivering legendary service and a premium experience to our customers. It takes a passionate, positive, highly engaged, confident, self-starter to win our customers over with every interaction. It is this passion for Lindt, knowledge of our product and commitment to our brand that keeps customers coming back again and again.
Our Chocolate Advisors are an essential part of our retail teams as they are the first to engage with customers as they walk into our Lindt Chocolate Shops. Providing a premium in-store experience is paramount and something Lindt’s Chocolate Advisors have become known for. In addition to providing a smooth melting Lindor Truffle for customers to sample, Chocolate Advisors are also key contributors to our guests’ first impression.
Shift Supervisors / Assistant Store Managers
Shift Supervisors and Assistant Store Managers are critical to driving retail sales and ensuring customers receive a truly engaging experience. With a strong commitment to promoting from within, these team members are trained and developed to become future managers and leaders. They also assist with all aspects of store operations, including recruiting, hiring and training of Chocolate Advisors. They are important members of the store’s leadership team and in many cases are key holders, with the added responsibility of opening and closing the store and monitoring inventory and staff in the Manager’s absence.
Store Managers / Co-Managers
Our Store Managers (including Co-Managers in select locations) are true business leaders with full P&L responsibility who are committed to driving profitable sales growth by ensuring the best possible customer experience in their store. Through strong partnerships with District Managers, our high performing Store Managers are developed through empowerment and accountability which in turn offers opportunities to become a multi-store leader.
Our District Managers are experienced retail leaders who are responsible for attracting, developing and retaining the best talent in the industry to drive profitable sales growth in our 68+ stores. As part of a committed and passionate retail leadership team, District Managers are fully empowered to provide the resources, products and support their teams need to provide the highest level of customer service every day.
- Lindt Lindor
- Lindt Excellence
- Lindt Gold Bunny
- Lindt Hello
- Lindt Signature Collection
- Lindt Classic Recipe
- Lindt Truffles