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Sr. Master Data Analyst

Job ID 18-912

Location Stratham, New Hampshire


Position Purpose

The individual in this position is responsible for developing, standardizing and maintaining Lindt product master data within various systems, including Devex and JD Edwards. They are responsible for all aspects of the JD Edwards product master data to support production and manufacturing activities. This individual will also work closely with the business owners to ensure product master data integrity in key systems as well as maintaining the processes to support the data quality. They will support the PLM Process Manager to develop and maintain master data management standards, processes and governance.

Essential Job Functions/Key Accountabilities

Policy Setting and Governance:

  • Develop, document and maintain product master data management standards, enforce data governance procedures and guarantee data integrity across systems
  • Lead execution of product change projects. Impose standard operating procedures with cross-functional teams and ensure systems and bill of materials are set-up to allow for seamless transition
  • Interface and drive process improvements for product master data with other departments to ensure consistency and integrity of data
  • Adhere to internal procedures and controls as required by ISO standards
  • Assist PLM Process Manager in defining standard operating procedures, process flows and related documentation as it relates to product master data governance, item setup, product change and discontinuation

Maintenance and Continuous Improvement:

  • Responsible for accurate and precise product master data in JDE, including specifications, bill of material and unit of measure data, to support production and manufacturing activities. Quickly resolve any issues that may surface and resolve for future production
  • Drive the functional leaders, IT experts and process teams to analyze systems for errors, troubleshoot integration issues and eliminate duplicate data entries. Make end to end process recommendations or improvements
  • Lead the product master data role through system integrations and upgrades (IBP, SAP, etc.). Ensure requirements and processes support the established master data governance and controls
  • Drive IT and business partners to perform mass data updates and cleansing activities in Devex, JD Edwards and One Sync to support the continuous improvement of master data standards
  • Deliver testing support for new system enhancements and integrations with a high degree of quality


  • Initiate and promote open and clear communication channels with cross-functional team members and/or stakeholders to establish and maintain a realistic understanding of product master data requirements
  • Drive adoption of data governance processes by conducting periodic trainings and workshops and provide recommendations using industry best practices
  • Provide updates to senior management on status of projects, key performance indicators and root cause analysis
  • Communicate and network between cross-functional teams to understand new business requirements and the impact on product master data processes and governance
  • Track item setup progress. Identify priority items, raise potential risks and work with cross functional teams to expedite completion


Skills & Knowledge

  • Working knowledge of JDE or equivalent
  • Proficient in Excel and Word
  • Must have solid written and verbal communication skills
  • Mathematical skills
  • Strong analytical and problem solving skills
  • High attention to detail and accuracy; focus on quality output
  • Ability to learn internal software systems/processes
  • Demonstrated ability to multi-task, set and manage expectations in a fast-paced environment
  • Demonstrated commitment to teamwork and internal client service orientation



  • 3+ years master data management experience
  • Demonstrated proficiency with a computer and with MS software


  • 2-3 years' experience working in a Food / CPG environment
  • General understanding of new product development and standard costing
  • General understanding of GS1 and industry master data standards



  • Bachelors Degree


It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status.

Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. As of July 2018, all Lindt & Sprüngli (USA) Inc. properties will be smoke and tobacco free.


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