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E-Commerce Operations Manager

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Job ID 21-635

Location Stratham, New Hampshire

JOB DESCRIPTION

E-Commerce Operations Manager - We offer an award-winning culture and career development opportunities with an exciting global brand

We are a fast-moving Consumer Goods company, who also happens to be the #1 Premium Chocolate manufacturer in the United States. Come grow with us and make an impact while enjoying many popular perks--including flexible summer hours, made-for-you development plans, our beautiful seacoast location, generous paid time off and (of course) free chocolate! Seriously, what's more fun than chocolate?

The Company: As the second-largest subsidiary in Lindt & Sprüngli's global organization, we pride ourselves on providing exceptional experiences for our employees and consumers.

  • Lindt is consistently recognized as a "best place to work," receiving both state and regional awards.
  • We believe in working together to drive results and provide employees opportunities to realize their full potential - both professionally and personally.

The Value You Will Add: We're looking for an Associate Brand Manager who will bring their subject matter expertise to help Lindt (USA) in delivering high quality, timely, profitable orders to our online consumers and business partners. You will be managing a safe and efficient operation with an uncompromising passion for the best customer experience. Additionally, you will work cross-functionally with the Retail Sales and Marketing teams to provide solutions to new initiatives with a focus on simplicity and operational costs.

The Location:Lindt (USA) is based in Stratham, NH. Our employees live and work just minutes from local beaches, skip over to Massachusetts or Maine for weekend outings, and enjoy hundreds of restaurants, boutiques, theaters and breweries in neighboring Portsmouth, NH.

Requirements

The Skills That Will Make You Successful in This Role:

Required, but not limited to

  • 3-8 years job specific experience required
  • Lean warehouse tools and practices (Kaizen, Gemba, Muda, etc.)
  • Strong Project Management skills
  • Proficiency in Microsoft Office
  • Strong interpersonal people management
  • Bachelor's degree required.
  • Travel 10-15%
  • Work weekends when necessary
  • Support teams outside of first shift

Preferred

  • 3+ years of leadership experience
  • Managing a highly seasonal operation
  • Refrigerated E-Commerce experience
  • Fluency in Spanish

Why Should You Apply?

  • Who Doesn't Love Chocolate?
  • Exciting International Company with International Opportunities
  • Award-Winning Culture & Work Environment
  • Live & Work Just Minutes from the NH Seacoast, Massachusetts, Maine and More

Our Core Values:

  • Passion For The Best - At Lindt we have pride and passion for what we do -- we aspire for excellence in everything.
  • In It Together - At Lindt we are one team with a shared purpose -- we invest in our relationships and value each other.
  • Always Evolving - At Lindt we shape our future -- we take opportunities to improve, adapt to change and build on our strengths.
  • Make An Impact - At Lindt we take responsibility for driving results -- we focus on what matters to deliver on our commitments.

 

Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, age, veteran status, or any other classification protected by state, local or federal law.

Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. All Lindt & Sprüngli (USA) Inc. properties are smoke and tobacco free.

 

Lindt & Sprungli USA is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability or have questions or require assistance with any part of the employment process, please send an e-mail to careersUSA@lindt.com to include the nature of your inquiry and your contact information.

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