Daniel is a collaborative, values-driven CEO whose strategic leadership has expanded Lindt’s position as the undisputed leader in the US premium chocolate segment.
Daniel joined Lindt in 2003 and after holding leadership roles in the Sales organizations at Lindt Switzerland and Lindt International, then was promoted to the Country Manager position at Lindt Mexico in 2009. After two years, he joined Lindt (USA) as the Vice President of Sales and was promoted to CEO in 2016. Daniel holds a Master’s degree in Law from the University of Fribourg, Switzerland. He enjoys all that the New England outdoors has to offer by skiing, hiking, biking, and swimming with his wife and two young sons. Although he admits it’s difficult to pick just one, Daniel’s favorite Lindt product is the LINDOR 70% Cocoa truffle because of the combination of its intense dark cocoa shell with the smooth creamy filling.
Steffen leads essential support functions at Lindt (USA) that include Finance, Procurement, Demand Planning, Business Solutions and Information Technology. Through his strategic and empowering approach, he and his team operate as true business partners by providing support and insight to all areas of the company.
Steffen began his career with Lindt in 2016 after holding the role of CFO for a Global Dairy organization. He holds an MBA from the University of Economics and Politics in Hamburg, Germany. In his downtime he enjoys visiting the local seacoast beaches with his wife, son and daughter. Steffen’s favorite Lindt product is the LINDOR 60% truffle because of it’s hard, yet delicate shell and smooth dark chocolate filling.
Lisa CloutierVice President, Human Resources
Lisa and her team partner with our business leaders to create a values-driven, people-first culture. They are focused on enhancing the employee experience, and hiring passionate, talented people who want to personally and professionally thrive.
Lisa began her career with Lindt in 1999 as a Senior Human Resources Business Partner and was later promoted to a Director role before becoming the VP in 2007. She holds her Master’s degree in HR Management from Lesley University in Cambridge, Massachusetts. Lisa enjoys skiing, boating and traveling with her husband and three daughters. Her favorite personal indulgence is the full-bodied dark EXCELLENCE Sea Salt bar with its notes of dried fruit, spice, and licorice.
Jamin HemenwayVice President, Marketing
Jamin leads a team of highly committed, consumer-focused Marketing professionals who collaborate cross functionally to bring our consumers innovative products that deliver an unmatched chocolate experience.
Jamin joined the Senior Leadership Team in 2018, building on his prior experiences at Danone, Nestle and PepsiCo-Frito Lay. Jamin holds an MBA from Notre Dame’s Mendoza School of Business in Indiana. He enjoys traveling, is a BBQ enthusiast, and master craftsman. Jamin’s favorite Lindt product is the EXCELLENCE 95% Dark bar because of the rich and velvety taste, in perfect combination with balanced notes of intense cocoa.
Sarah KellerVice President, Research and Development, Quality Assurance and Consumer Services
Sarah and her team ensure that our US consumers have the best possible experience with our products. Whether it be through the creation of new recipes, maintaining a strong food safety and quality culture, or engaging with our shoppers after purchase. Sarah’s passion and commitment to our customers’ premium experience is reflected in the work her team does everyday.
Sarah began her career with Lindt (USA) in 2009 as the Senior Director of R&D/QA, and in 2010 was promoted to her current role, which includes being our company’s sustainability champion. She holds a Master’s of Science from the Technical University in Zurich. Sarah and her husband love traveling with their two sons and participating in various outdoor activities such as skiing, and hiking the local trails. When looking for a quick pick me up during the day, Sarah chooses a Mozart Kugel with the delicious marzipan and chocolate cream filling.
James WallerVice President, Sales
James leads our dynamic team of Sales professionals in the Stratham, NH Corporate Office and locations across the US. With expertise in Sales, Category Management and Shopper Marketing, this talented group is instrumental to Lindt’s growth and continued success.
James began his Lindt career in 2013 as Sales Director for the UK, before being promoted to his current role in 2021. Prior to Lindt, he gained valuable experience with Accenture, Danone and Unilever. James holds a Bachelor’s degree in Commerce from the University of Birmingham (UK). He loves spending family time with his wife and 2 young daughters, while also enjoying outdoor sports activities such as playing soccer, running, swimming and cycling. James notes that his favorite Lindt product is the GOLD Bar with hazelnuts.
Davide NicòVice President, Operations
Davide oversees all aspects of the Lindt (USA) Manufacturing, Warehouse Operations, Engineering, Production Planning, and New Product Development. Using LEAN approaches in tandem with strong partnerships with our US and European colleagues, his team has created a best-in-class organization committed to operational excellence.
Davide began his career with Lindt in 2001, and has held various senior leadership roles within Lindt Italy, Lindt International and Caffarel before being promoted to his current role here in the US. He holds a Bachelor’s degree in Industrial Engineering from the Carlo Cattaneo University in Castellanza, Italy. Davide really enjoys reading, playing his guitar and outdoor activities with his wife and two children. His favorite Lindt product is the CLASSIC RECIPE Milk Chocolate bar.
Patrick DiggelmannVice President, Retail, eCommerce and B2B
Patrick leads a team who is committed to delight the consumer wherever they shop for Lindt products. With a passion for high quality, premium products, they ensure our consumers have an amazing experience whether it’s in our retail stores, online e-shop or working with the Corporate Gifting team.
Patrick began his career at Lindt in 2011 as the Chief Financial Officer at the UK subsidiary, before his promotion to the Country Manager role at Lindt Brazil in 2014. Patrick holds his PhD in Finance and Risk Management from the University of Zurich. He enjoys spending time with his wife and daughter, and is an enthusiastic “foodie” who takes full advantage of Portsmouth's great restaurant scene. With a love for the delicate shell and smooth melting center, Patrick’s favorite Lindt product is the milk chocolate LINDOR truffle.
Jim DillVice President, New Business Development - Sales
Jim & his team develop and execute the Lindt (USA) holistic eCommerce strategies to accelerate the growth of all our digital platforms. Additionally, they manage the relationship with our third-party merchandising providers to continuously optimize store coverage and ensure perfect execution of our national and customer-specific programs with our trade partners.
Jim began his Lindt career as a National Sales Director in 2004, and was promoted to the Senior Director of Strategic Business Development role in 2013. He was promoted to VP of Sales in 2016 and assumed his new role in 2021. Jim holds a Bachelor’s degree in Management from Southern New Hampshire University. As an avid runner, Jim has proudly completed nine marathons and has participated in a number of the “Reach the Beach” fundraising events with Lindt’s Running Club. His favorite Lindt product is the EXCELLENCE Intense Orange bar, adding that there is no better treat than the combination of dark chocolate, slivers of almonds, and delicate orange pieces.
- Lindt Lindor
- Lindt Excellence
- Lindt Gold Bunny
- Lindt Hello
- Lindt Signature Collection
- Lindt Classic Recipe
- Lindt Truffles